Many customers will consider the quality when they choose the indoor playground equipment. They are worried that the quality of the product is not good, which leads to accidents after opening, causing serious losses. The indoor amusement equipment produced by Cowboy is guaranteed by quality, and the production is guaranteed through layer-by-layer supervision. The following is our production supervision system. We have seven management systems to ensure that products are produced according to quality and meet customer requirements.
Supply System:
Our raw material procurement is in cooperation with the larger factories in China, and it can provide test reports and certificates in accordance with national production standards. In addition, we also import raw materials from other countries, such as LLDPE imported from South Korea.
When the raw materials are purchased back, we will first produce a set, try it in our exhibition, test whether it is qualified, and then sell to customers. Our purchasing team has many years of experience and is very familiar with raw materials.
Project Management System:
We have an experienced team of project managers who can ensure projects are completed on time, within budget, and with quality, which is crucial for controlling your project investment costs and opening on schedule. Our raw materials are sourced from leading manufacturers in China, backed by full test reports and certifications that meet national standards.
QC System:
We have professional QC personnel to strictly test the products, who will participate in the production process and find if there is improper operation, record, and report. They will take the customer's finished product for testing to ensure that the product is qualified before shipping. Once the goods are found defective after shipment, resulting in customer losses, the QC team needs to bear the customer's losses, so they will require the worker to produce with the most stringent standards.
Packaging System:
Our worker will carefully clean the goods before packing. Protective packaging offers wear resistance, waterproofing, moisture protection, and corrosion resistance.
It ensures your products arrive undamaged, uncontaminated, and without the need for repackaging. Maximize loading efficiency, minimize wasted space, and deliver products that are ready to sell directly.
Inventory System:
Our stock products are placed neatly in the warehouse. There are quality inspection personnel to regularly ensure that the goods in the inventory will not be damaged or contaminated by accident.
Equipped with advanced inventory management systems and operated by a dedicated team, we guarantee secure storage, lightning-fast order fulfillment.
Pre-factory Inspection System:
Before leaving the factory, the person in charge of the warehouse will check and fill the goods. Our quality inspectors will also check the quality of the goods. Before loading, our sales and documentary handler will inspect labels of each item to ensure that the goods are not missing or damaged.
Moreover, our container loading workers are very experienced and they will properly arrange the goods in the container to save space and money as much as possible.
After-Sales Service System:
If there is an after-sales problem, customers can contact our sales right away with some pictures and videos to explain. After our sales receive the feedback, they will reply within 4 hours and report the problem to the superior, and then give the solutions that both parties agree according to the actual situation.